Position at WoW:
Dispatch & Shop Manager
How long have you worked at WoW?
What does your position at the company involve?
With a small and friendly team of co-workers - Ed, Nikki, Phil, Emma & Shabaz - I handle orders which arrive from all over the world. Part of my role is to fulfil each order and respond to individual requests and personal wishes.
As shop manager I also meet and greet all our visitors to the factory shop, and help and advise them to find what they need.
What do you like best about working at WoW?
It is very satisfying to see WoW boxes filled with lovely, colourful wool tops and tools. When the packages are neatly addressed and dispatched, I think about where the parcels will be travelling to, and all the creative things that will be made from the items I have helped to deliver.
What's your favourite sheep?
I can't say that I really have a favourite as I can see the potential for creativity with the fibre for every sheep breed we have. Although I do like the Blue Faced Leicester!
What's your favourite product in the whole WoW range?
Again it's difficult to choose one item as I can see the potential with everything. Plus I change my mind every five minutes!
What do you like most about the WoW customers?
All our customers are so enthusiastic about their art or craft, and willing to share their knowledge. It's a great buzz when customers visit the shop - they are such a creative group of people.
Although I don't actually meet our online customers, I feel like I know them too from what they order. It's amazing to be connected with so many people around the world.
Which is your favourite photo submitted by a customer of their work?
I am continually amazed by the work that people produce with the products they purchase from us, and I am lucky enough to see many items that aren't featured on our web site as customers will often bring them in to show me.
Dyed Merino Tops are perfect for hand spinning and felting projects.
We have 100 precision dyed solid colours to choose from.
Dyed Merino Superfine Tops are perfect for hand spinning and felting projects.
We have 10 precision dyed solid colours to choose from.
Blue Face Leicester TopsClick on your choice of colour below